TERMS OF PURCHASE
These Terms of Purchase are legal binding agreements between our platform and all customers who browse, purchase products and enjoy services on this official website. All users who place orders and complete transactions on this website shall be deemed to have fully read, understood and voluntarily accepted all the terms of these purchase terms, and shall abide by the relevant rules and regulations of platform shopping transactions.
All products displayed on the website, including men’s and women’s pajamas, bathrobes, bedding sets, blankets and other home textile products, are all genuine products with guaranteed quality. All product prices displayed on the website are quoted in unified US Dollars (USD), which are the real-time transaction prices of the platform. All prices do not include any additional hidden fees, and the platform provides permanent free global shipping services for all orders, with zero shipping cost for all customers worldwide.
After the customer completes the order payment successfully, the platform will automatically confirm the order information, and the customer cannot modify the order content at will. Our team will complete order sorting, quality inspection, packaging and delivery within 1 to 3 business days after payment confirmation. All global orders adopt unified logistics standards, and the delivery time is 6 to 12 business days after shipment, with no regional difference in delivery standards and no expedited delivery service.
Customers shall ensure that the delivery address, contact information and other order information filled in during the shopping process are true, accurate and complete. The platform shall not be responsible for order loss, delayed delivery, failed delivery or other problems caused by the customer’s incorrect filling of information, and the relevant consequences shall be borne by the customer themselves.
Customers enjoy the platform’s 60-day return and after-sales service right for all purchased products. Within the valid return period, customers can apply for return and refund services in accordance with the platform’s refund policy for eligible product problems. The platform will strictly implement the 5-10 working days refund cycle to ensure that the refund is completed efficiently and compliantly.
Users shall not use the platform for illegal transactions, malicious orders, malicious returns and other improper shopping behaviors. For any malicious order brushing, fraudulent refund, repeated malicious return and other behaviors that damage the platform’s legitimate rights and interests, the platform has the right to reject the user’s after-sales application, suspend the user’s shopping qualification, and reserve the right to pursue legal responsibilities.
The platform reserves the right to adjust product prices, update product styles and optimize service rules according to market changes and operation needs. After the relevant rules and product information are updated on the official website, they shall take effect immediately, and subsequent orders shall be implemented in accordance with the latest standards. All purchase terms are formulated in accordance with international e-commerce norms, and any disputes arising from platform transactions shall be resolved in accordance with the platform’s official policy terms and international conventional trading rules.